VoIP Phone Systems

VoIP Phone Systems for small and medium businesses

VoIP (Voice over Internet Protocol) is fast replacing more traditional analogue phone systems, with ISDN being switched off by 2025. We can offer a fully customisable cloud based phone system that can offer all of the functionality of a traditional phone system but for a fraction of the cost.

Our solution is scalable to the requirements of your business, and can be used with a plethora of VoIP phones, or without any telephone hardware by utilising VoIP softphones on either a computer or smartphone, or even a combination of both.

With our bundle pricing, you can always be sure as to how much you are spending on your telephony, with prices starting from as little as £12.00 +VAT per month with included minutes to both mobile networks and landlines.

Enterprise level features allow you to present your clients with a professional experience. Features include:

  • Hold & Transfer Put your clients on hold and/or transfer them to another member of your team, so your clients can always get to the right person.
  • Call Queues Your clients will never hear the engaged tone when calling you, and instead can be entered into a queue and wait on hold, with music and announcements if you wish, until the next available staff member becomes available.
  • IVR – Present menu options to your clients when they call, allowing you to direct them to the right member of staff.
  • Conference Calling – Talk to several clients or colleagues at the same time on one call.
  • Voicemail to email – Get all your voicemails emailed to you so you never miss someone trying to reach you.
  • Call Recording – Record all your incoming and outgoing calls, either by default or on demand as and when you require.
  • Scheduling – Automatically route your calls to different departments or even to an out of hours mailbox, depending on the time of day.
Whether they are working at the office, home office, or even on the other side of the world, our VoIP solution is perfect for businesses who require telephony for their users wherever they may be as no PBX equipment is required onsite.
 
We can supply a vast array of different handsets and headsets best suited to your needs.  Give us a call to discuss your options.

Microsoft Teams

We can also integrate our VoIP Phone System into Microsoft 365 so that you can use the Microsoft Teams app to make and receive phone calls, whether you use it on your computer or smartphone, meaning you can take your VoIP service around with you rather than relying on forwarding calls to your mobile phone.

Speak to us about VoIP Phone Systems today!